Contact Us

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General Taxpayer Assistance

Phone: 808-587-4242
Toll Free: 1-800-222-3229

Email: [email protected]

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Hours

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Location

830 Punchbowl Street,
Honolulu, HI 96813-5094

Answers to many of your questions may be found on this site. Before contacting us, please look through our Frequently Asked Questions, and try our search page which searches all pages and files (including PDF’s) on this website.

If you’ve received a letter, notice or bill, please call the number shown on the correspondence.

Contact Information by County
Location	Phone Number Contact Information
	Main Office – Oahu
HONOLULU COUNTY: TAXPAYER SERVICES	For State tax information and inquiries Tel: 808-587-4242 Tel: 1-800-222-3229 (Toll- Free) Fax: 808-587-1488
HONOLULU COUNTY: COMPLIANCE DIVISION	Office Audit Branch – Tel: 808-587-1644 Fax: 808-587-1633 Collection Branch – Tel: 808-587-1600 Fax: 808-587-1720
	Neighbor Island Offices
MAUI COUNTY	Maui – Tel: 808-984-8500 Fax: 808-984-8522 Molokai – Tel: 808-553-5541 Fax: 808-553-9878
HAWAI‘I COUNTY	Tel: 808-974-6321 Fax: 808-974-6300
KAUA‘I COUNTY	Tel: 808-274-3456 Fax: 808-274-3461

Our Hours of Operation

Our hours of operation at the Oahu office are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.

Our hours of operation at the Hilo, Kona, Kauai and Maui district offices are Mondays through Fridays, except State holidays, from 8:00 a.m. to 4:00 p.m.

Civil Legal Complaints/Legal Process

Director of Taxation
Room 221
830 Punchbowl Street
Honolulu, HI 96813-5094

Taxpayer Advocate

If you have a State tax problem that you have been unable to resolve through normal channels, call the Taxpayer Advocate at 808-587-1791, fax at 808-587-1560, or email at [email protected].

Administrative Appeals Office

If you were audited and issued a DOTAX assessment that you disagree with, the Administrative Appeals Office may be able to help you. For more information, please visit their website.

Reporting Tax Fraud/Cheats

Do you know someone or a business who is violating Hawaii Tax laws? Please contact our Special Enforcement Section.

Public Records Requests

To request public records under the Uniform Information Practices Act, please submit your request in writing by email to [email protected] or by mail at Department of Taxation, Director’s Office, 830 Punchbowl Street, Rm 221, Honolulu HI 96813. Please provide sufficient contact information for us to contact you, a detailed description of the requested record, and state how you would like to receive the record (e.g. pick up copy, mail, or email).

Mailing addresses for specific tax forms

Listing of Mailing Addresses for Net Income Tax; Extensions and Estimated Tax; Withholding Tax; General Excise Tax; Transient Accommodations Tax; and Unemployment Tax
Type of Return	All Districts (Hawaii Department of Taxation)
Net Income Tax without payment	P.O. Box 3559 Honolulu, HI 96811-3559
Net Income Tax with payment	P.O. Box 1530 Honolulu, HI 96806-1530
Extensions and Estimated Tax – Net Income, HARPTA (N-288 A, B, C)	P.O. Box 1530 Honolulu, HI 96806-1530
Withholding Tax	P.O. Box 1425 Honolulu, HI 96806-1425
Franchise and Public Service Company Tax	P.O. Box 259 Honolulu, HI 96809-0259
General Excise Tax	P.O. Box 1425 Honolulu, HI 96806-1425
Transient Accommodations & Rental Motor Vehicle Tax	P.O. Box 1425 Honolulu, HI 96806-1425
Unemployment insurance	830 Punchbowl St. Rm. 437 Honolulu, HI 96813-5094

Mailing addresses for general correspondence

Listing of **Mailing Addresses** for General Correspondence and miscellaneous matters, cross referenced by Island
Type of Return	OAHU DISTRICT	MAUI DISTRICT	HAWAII DISTRICT	KAUAI DISTRICT
General Correspondence	P.O. Box 259 Honolulu, HI 96809-0259	Maui – 54 S. High Street #208 Wailuku, HI 96793-2198 Molokai – P.O. Box 275 Kaunakakai, HI 96748	75 Aupuni Street #101 Hilo, HI 96720-4245	3060 Eiwa Street #105 Lihue, HI 96766-1889

Locations of district offices to visit in-person